Are you getting what you paid for?

I have been checking the accounts of a friend who has top level “In-Home Care” for her husband who had a stroke.  This is tax payer funding to support the providers of service provide essential services for the elderly who do not wish to move into Aged Care living or who may not have the funds to do so.

If you are not sure about whether you are getting value for money, or feel restricted and can’t move, please understand your rights as a consumer.  That you are free to move (theoretically, although you may have to pay an exit fee).

Blue Hope Consulting can provide you with a comparative chart based on your In-Home care package value.  We would be happy to assist you understand your entitlements.

Don’t get ripped off.  We are here to help.

Love Languages – how to reach your elderly loved one

This morning I took down all my Christmas cards.  I had already taken down my Christmas decorations last Sunday (twelfth night), but my lovely collection of cards and beautiful messages had remained on the dresser and shelf.  This morning I re read the beautiful messages of hope, good wishes, love and blessings and they blessed me all over again.

In doing so, I was thinking about how words, in particular written words speak to me.  If you know the book “The Five Love Languages” written by Gary Chapman this describes how various forms of language speak to a person stronger than another form (I ‘hear’ things so much better when they are written down, or written in an encouraging way).  My mother was a gift giver, you couldn’t walk out the door without some cakes, a small container of soup etc as that was her love language.  Whilst some in my family, their language is ‘Acts of Service’.  Anyway, I digress.

So, it got me to thinking re the elderly people in our lives.  What is their love language?  How do we show our support of them through the love language that speaks to them the loudest.  It was interesting hearing how one the pastors at my church had a ‘moment’ with his mother (who had been diagnosed with vascular dementia) just before Christmas, as he was reading out a story.  All of a sudden, there was a moment of connection between them, because he was speaking her love language.  It was a beautiful story.

Last September when I visited my Aunt in Alice Springs, I took her out to some nearby gardens and in a quiet space – so that she could hear me properly as she finds it difficult hearing in a café where there are competing noises.  I sat and read letters from friends of hers.  I had written to them saying she had moved to Aged Care and probably wouldn’t be in a position to return their letters/cards but advising that my aunt was well etc.  I received a number of beautiful letters in return.  My aunt could not remember any of these people, even though they had at various times been significant in her life.  But she did enjoy listening to the letters being read out.  It was a lovely time.

Caring for the elderly takes a bit more of an effort to be creative in our busy shedules.  They don’t need much, but they want you to speak to them in a way that is meaningful.  Let us know if we can help in any way, contact us through our website www.bluehopeconsulting.com.au via the contact page or on 0412 994 759.

Downsizing

Well it’s the New Year and this time of year means that there a few quiet days and with that I suggest we start clearing out those back cupboards.  Yes downsizing.  Please do not put this off, promise yourself a few boxes here and there, ensure your rubbish bins are full and make some hard and fast decisions about clearing.

A dear friend of mine and long-time neighbor passed just before Christmas and I now see the family sitting in the midst of family albums, boxes of this and that and doing their best to pass on items that may be loved again by another through our friendly op shops.  But we all know there is plenty of “stuff” in everyone’s cupboard that just needs to go into the bin or down the shredder.

It collates faster that you can fill another recycling bin.  I cleared my office just before Christmas – things I had just put away when my other died.  Only to find I hadn’t touched them in three years.  Do I need them, does the family need them.  Probably not.  Reluctantly I filled both the regular bin and the recycling bins but you can hardly tell I have done a clean.  It has to be done.  You are responsible for your things and not your children.  Be brave and start.  The stuff that needs the biggest clearance is not the obvious, it’s the paperwork that needs removal (we have a great contact with a shredding company) and they will even come to you if you have a bin full of shredding.

Before you put away that new thing, make sure the old one is thrown out.  Someone will thank you for it down the track.  Each day you postpone this gets harder and harder.  If you need assistance with downsizing or secretarial work – closing off those accounts or writing to get rid of some junk mail, we can help.  Call us on 0412 994 759.

Don’t forget if you need to consider a plan for just in case in the transition to Aged Care, we can help put a plan in place.  Happy New Year, we hope it is a happy and healthy one for you all.

International Coffee Day

Yesterday I heard on the radio that today is International Coffee Day – I don’t quite get some of the things we celebrate in regard to international whatever day, but I do get coffee.  I first became a coffee junkee when my American boyfriend at the time used to make a classic expresso in a pot on the stove, we used to sit by his window from which he had a beautiful view of the Capital building in Washington DC from his apartment.   This was when I fell in love with coffee.  It was about relationships.

Fast forward several years and my Mum and I used to head down to the local shopping centre where she had developed a relationship with her favourite barista and in spite of the fact that it had hardly any coffee in it, she used to love it.  Was it the coffee? Probably not, it was about the relationship.  Either how that beautiful lady used to look after her and chat with her each day or whether it was being out with me on a Saturday morning, it was about relationships.

In her last couple of months, I used to drive her to various medical appointments or family occasions and on the way home we would get a McDonalds coffee.  Sometimes we would just sit in the car in the car park and have a chatter whilst we caught up and had a giggle.  She was less able, but she did enjoy her coffee.

I recently visited my Aunt in Alice Springs.  She only drinks one coffee per day but for the rest of the day she drinks gallons of tea from a tea pot.  A tea pot so pathetic looking you would laugh, but nonetheless it brings her joy.  You see whether it’s about making the pot of tea or making an expresso cup of coffee, it’s about a process when two people come together.

In clearing out my aunt’s home before we moved her into Aged Care, I found a beautiful little tea pot from Korea.  I suspect my Aunt will have purchased it on her trip on the trans-Siberian railway.  This would have involved obtaining hot water from the Samovar containing the hot water in the carriage.  Similarly, I remember buying a beautiful traditional teapot for my father during the time I spent in Japan – my father, the elder brother of my aunt, was also a great tea drinker.

Whether you take tea from a tea pot, coffee from a plunger or a more modern coffee machine, we enjoy this brew and get addicted to more than the drink, we get addicted to the memory we have of having shared time with someone.  Having a coffee with a friend, or that beautiful first cup in the morning, sometimes there is an association with the brew of a relationship.

Many people in Aged Care facilities don’t get visitors, or time to have a coffee with a friend.  I have two beautiful friends in an Aged Care facility.  Their faces light up when I enter their rooms and we often have a coffee together.  Is it the best coffee?  No, it’s close to the worst, but it’s about relationship.  Relationships and staying in touch is everything.  Make time to catch up with someone you know that may not get a regular visitor and have a cuppa with them today or during this week.  If you can, have a good coffee with someone special, even better.

Sometimes families don’t have time for the elderly, but Blue Hope Consulting is about relationships.  If you need us to advocate for someone you care about, or for us to pop in and see someone, then call us and we will do so.  If you or someone you know needs to understand more about the transition to Aged Care, then call us for a free one-hour appointment on 0412 994 759.

Salt of the Earth

Salt of the Earth

Many of my clients will know that I am carer for my aunt who has Dementia.  I am in flight as I write this, heading to Alice Springs where she lives and as always, I am fascinated when I travel over Lake Eyre enroute.  This is a vast salt lake and the colours of the desert remind us of how dry this amazing country is.  But Lake Eyre is about salt and it reminds me about the term given to people as being “salt of the earth”.  I am not suggesting that I am necessarily, although try sometimes.

Working with clients and people with Dementia brings a new set of skills.  My aunt is an amazing woman who I have always greatly admired and it saddens me when I see this strong woman who can’t remember much from an earlier conversation.  But for her, it’s about instilling the values you bring to show love and kindness, patience to go through things a second or third time and if they are anxious to demonstrate the peace around you so that they absorb it.

I am hopeful that the values and love I have always shown this woman somehow operates on a default setting.  That she knows in her inner being that I will endeavor to do the best I can for her in the years that remain.  I know sometimes when she looks at me I interpret that her body and many is telling me this.

When I am looking out for places to care for clients with Dementia, I tend to look with a set of eyes that the people, the place the process is ‘salt of the earth’.  My aunt doesn’t need fancy, like a child, she needs routine and consistency in the care that she can trust with her inner being.

Whilst I set up Blue Hope Consulting to honour my Mother who went into Aged Care, I hadn’t planned, nor at that time, understood, how different a journey is with someone with Dementia.  I continue to be amazed by the minds of the elderly.   But those around them need to be Salt of the Earth.  I am also supported in this journey by two strong couples:  my brother and his wife and my cousin and his wife and collectively, and we operate as a strong team in support of my Aunt.

September 2018

International Women’s Day – help those who don’t have a voice to be heard

Supposedly women have come a long way.  However there are still some women living in the dark under the rather strong control of their husbands.  (Don’t get me wrong, I have a healthy respect for couples who have been married for many years and respect the subtle compromises a healthy relationship requires.)  Last year I ran some Facebook ads for Blue Hope Consulting and I had the opportunity to follow up a client who showed interest in learning about the Five Steps to Preparing for Aged Care.

I met this woman and her husband and I suspect she was doing research to learn more.  However when I came to provide a free consultation and offer a free report, he closed me down so quickly.  He did not want to discuss options for Aged Care or what might happen to him or his wife in the future, almost dismissing his wife who was interested.  I vaguely had a chance to talk with her at the front door on departure but it alerted me to the fact that she was being told what they could and couldn’t do.  She wanted to know the options and be informed, he didn’t.  There were signs he would need assistance in the near future.

We all know men refuse to take themselves to the doctor or seek advice but this greatly concerned me.  Women usually end up being the carers of their men folk and need to know options and put good planning in place.  Please help support more women be informed so that they know what to do in the case of an emergency and preferably that they can discuss and agree in advance decisions that may need to be made.

Blue Hope Consulting has established a booklet available for $25 to complete yourself or we can step you through it and prepare a copy for you and /or your family.  It is easier for us to ask the hard questions and allow the woman to contribute to the discussion.

The Perfect Christmas Gift

I recently spent some time clearing the house after an elderly lady moved into an Aged Care facility.  She had spent approximately fifteen years in this particular home.   There was stuff everywhere.  She clearly hadn’t even opened drawers or some cupboards for years.  I suspect for the last couple of weeks she was in her unit, she spent most of the time in the lounge room in her favourite chair, watching the telly at a volume way above the norm because she couldn’t be bothered putting on her hearing aids.

Sound familiar?  I can count very quickly a number of people that do this now.  They are becoming less mobile and less able to tackle the heavy workload of clearing, sorting and cleaning.

In my former career with Australia’s foreign service, I used to travel every two years or thereabouts to a new country.  It was therefore necessary to pack up my home and all my belongings every two years.  Whilst this can get a little old after some years, it nonetheless gave me the opportunity to clear out some things that I had gathered.  I find that after a while, we don’t actually ‘see’ what is lying around in our cupboards as it becomes wall paper.  There is an amazing amount of ‘stuff’ in the bottom drawer here, the back of a cupboard there that hasn’t seen the light of day for many, many years.

Why do we keep this stuff?  I had to clear the retirement village unit after my mother died and whilst I understood some of the treasures she had kept, there were a couple of things that I thought “what was she thinking when she kept this?”

Maybe the gift you can give this Christmas/New Year is to someone in your family Time.  Time to help them rifle through that cupboard and sort things, throw things out or re-gift to the Op Shop.  Check the use-by dates in the pantry – that will surprise you.  It is an overwhelming task on their own and they will appreciate your company and time you share with them.

For more information about how Blue Hope Consulting helps families with the Transition to Aged Care or request a copy of our Newsletter, email wendy@bluehopeconsulting.com.au